For the 5th time in a row, T-Mobile has topped J.D. Power’s semi-annual wireless customer care survey, again highlighting the carrier’s very good record on customer service. T-Mobile’s score of 107 exceeded second place Verizon Wireless by a significant margin. Alltel continued its improvement in customer care, placing just above the industry average. Cingular and Sprint Nextel came in 4th and 5th, respectively Read more
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